Vice President of Landowner Experience

  • Denver, CO, USA
  • Full-Time
  • On-Site
  • 175,000-240,000 USD / Year
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Job Description:

Own the relationship everyone gets wrong

At Resilience Partners, the landowner experience is a driving force of what we do.  The landowner is our customer, and the relationship is the company.

As Vice President of Landowner Experience, you own that relationship end to end — from first contact to a relationship of trust that lasts the life of the asset. Reports directly to Resilience President.

What you will own

  • The landowner journey: design and run individual outreach, education, negotiation, and ongoing relationship — measured by trust, conversion, and satisfaction, not signatures alone.
  • The field and engagement team: hire, train, and lead land agents and relationship managers, and set the standard for how a Resilience representative shows up at someone's door.
  • Offer and negotiation experience: fair, transparent, consistent terms and a process landowners describe as honest even when they say no.
  • Voice of the landowner: structured feedback into corridor selection and the analytics product — which messages land, which objections recur, which parcels turn — so targeting gets smarter over time.
  • Acquisition delivery: meet easement-acquisition targets per study area, without trading away trust to do it.
  • Tools and CRM: own the systems (HubSpot and the company's data platform) that track every landowner interaction with discipline.


What done looks like (first 12 months)

A landowner-experience function that is a real competitive advantage: a documented journey and field playbook, a trained team that represents us well, measurable trust and satisfaction, and acquisition targets met for at least one study area through voluntary deals — with a feedback loop that demonstrably sharpens targeting.


Must-haves

  • 10+ years in land acquisition, right-of-way, real estate, community relations, customer experience, or field sales leadership, with direct landowner- or customer-facing responsibility.
  • Built and led field or relationship teams — set standards and held people to them.
  • A negotiation track record where reputation mattered and repeat trust, not a single close, was the goal.
  • Genuine respect for rural landowners and the patience to earn trust slowly.
  • Comfort with CRM and data discipline; willing to travel to project regions.
  • Linear-infrastructure right-of-way or easement experience (transmission, pipeline, fiber, rail) and title / property fundamentals.
  • Experience standing up a function or playbook from scratch; HubSpot.
  • A background that blends customer-experience rigor with real field and land work.


Role terms

Full-time employee, reporting to Resilience President. Base salary $175,000–$240,000 depending on experience, plus meaningful equity and an annual performance bonus. Offices out of Denver. Immediate start.